Dear Editor, Your story on Kaizen in Ethiopia (Kaizen and revolutionary principle – a marriage of opposing world views? Jan. 2013) has dealt with some of the most confusing aspects of the two in Ethiopian context. Well done. But with your permission, I would like to add a few more …

Dear Editor, The article on the poor quality of service in Addis is right on. (Inside Ethiopia’s service providing sector, Dec. 2012).  As an expat recently arrived here I went to a local restaurant. After waiting for 15 minutes while the service staff ignored me I left.  Finally I figured …

Institutional injustice Dear Editor, Thank you for bringing the issue of industrial malfunction in today’s Ethiopia to your esteemed readers (Face to face with institutional injustice, Nov. 2012). However, you have argued that the special attention Prime Minister Hailemariam Desalegn has given to the animal husbandry and meat export business, …